Privacy Policy

1. Information We Collect

We collect personal information from you when you interact with our website or services. The types of information we may collect include:

• Personal Identifiers: Name, email address, phone number, mailing address.

• Health Information: Health-related details that you provide through forms (e.g., medical history, treatment preferences).

• Communication Records: Messages or inquiries you send us via email, our contact form, or other communication channels.

• Cookies and Usage Data: Information about how you interact with our website (e.g., browser type, device information, pages visited). This is collected via cookies and similar tracking technologies.

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2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Provide Services: To schedule appointments, provide orthodontic consultations, and offer treatment updates.

• To Respond to Inquiries: To respond to your questions, requests, or messages.

• To Improve Our Website: To enhance user experience and functionality based on your interactions with the Site.

• To Send Communications: To send appointment reminders, newsletters, promotions, or other communications (with your consent, where required).

• To Comply with Legal Obligations: To meet regulatory, legal, and contractual obligations.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your personal data with third parties only under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the website, providing orthodontic services, or handling administrative tasks (e.g., appointment scheduling, email marketing, payment processing). These third parties are required to protect your information and only use it for the purposes we specify.

• Legal Requirements: We may disclose your information to comply with applicable laws or to protect the rights, property, or safety of our clinic, patients, or others (e.g., to comply with a subpoena, court order, or similar legal processes).

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4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

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5. Security of Your Information

We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small text files placed on your device that help us track your interactions with the Site. You can control or disable cookies through your browser settings, but doing so may impact your experience on the Site.

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7. Your Rights and Choices

As a resident of Canada, you have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.

• Correction: You may update or correct any personal information we have about you.

• Deletion: You may request that we delete your personal information, subject to certain legal or regulatory requirements.

• Opt-Out of Communications: You may opt-out of receiving marketing or promotional communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

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8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

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9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Spécialistes Orthodontie Fleury
1607 Rue Fleury E Montreal, QC H2C 1S9
(514) 384-1157
patients@specialistesorthodontie.com

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Consent: By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.